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- Hp pavilion x360 14-cd0056tx doesn't power on, no charging l...

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08-17-2021 10:16 AM - edited 08-17-2021 11:01 AM
I own a hp pavilion x360 14-cd0056tx. The problem is that it is not turning on and the charging indication light near the charging point also doesn't turn on. It was working perfectly till this morning when I shut it down. In the evening when I tried to turn it on I didn't notice any response, no lights, no sound, nothing.
The power cable is not the problem as I have also tried charging with another cable.
I have tried the power reset thing by holding down the power button for 15-30 seconds but still didn't get any response.
08-20-2021 01:46 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps!
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