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s_m_
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Message 1 of 2
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Hp pavilion x360 14-cd0056tx doesn't power on, no charging light.

HP Recommended
HP pavilion x360 14-cd0056tx
Microsoft Windows 10 (64-bit)

I own a hp pavilion x360 14-cd0056tx. The problem is that it is not turning on and the charging indication light near the charging point also doesn't turn on. It was working perfectly till this morning when I shut it down. In the evening when I tried to turn it on I didn't notice any response, no lights, no sound, nothing. 

The power cable is not the problem as I have also tried charging with another cable.

I have tried the power reset thing by holding down the power button for 15-30 seconds but still didn't get any response.

1 REPLY 1
Echo_Lake
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Message 2 of 2
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HP Recommended

@s_m_

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start:  https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/ 
 

Hope this helps!              
Please click “
Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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