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‎09-20-2022 08:52 AM - last edited on ‎09-20-2022 10:49 AM by Retired

HP Recommended
Product: Balls
Operating System: Microsoft Windows 10 (32-bit)

So I have pressed F11 all The Times until it brings you up to the troubleshooting then it gets to password now have no clue of the password that the kids need to reset it to be back to normal and I've just got no clue

Category:
2 REPLIES 2

‎09-24-2022 02:20 AM

HP Recommended

Hi @Jigypop77,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with your Hp peekabo notebook. I'd like to help!

 

Could you please elaborate on the issue? Are you not able to log in to your computer?

When was the last time it worked normally?

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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‎09-27-2022 01:33 AM

HP Recommended

Hi @Jigypop77,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day!

Elohi_NR
I am an HP Employee
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