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Locked

‎04-16-2021 03:28 PM

HP Recommended
Product: Probook450 g8
Operating System: Microsoft Windows 10 (64-bit)

Hi ,

I just purchased  hp 450 g8 and during  setup  i enabled  hp security manager and and i have turned  on power- authentication  . Since  then when i restarted my laptop it is stuck at power on authentication  and requirin password  i tried  the password  but every time it shows authentication  failed. Need some urgent suggestions regarding this issue?

1 REPLY 1

‎04-16-2021 03:41 PM

HP Recommended

Hi Faizantahir_94

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

 

I work on behalf of HP.
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