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HP Recommended
Hp spectre x2
Microsoft Windows 8.1 (64-bit)

Hi

I have a HP Spectre x2 - 12-a002tu laptop. I was using it normally, but suddenly its not switching on.

 

When I plug in the USB charger on either socket, thr orange light indicator switches. 

 

However, on pressing the power button nothing happens.

 

Is there any workaround?

 

Warm regards 

Shuvoh

1 REPLY 1
HP Recommended

@Shuvoh

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

This seems to be a Hardware issue. Please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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