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HP Recommended
COMPAQ PRESARIO CQ61
Microsoft Windows 8.1 (64-bit)

I SWITCHED ON MY LAPTOP TODAY COMPAC PRESARIO CQ61 TODAY WHAT I SAW IS "ENTER ADMINISTRATOR PASSWORD" WHICH I DO NOT KNOW. I TRIED MY SYSTEM PASSWORD BUT WAS LOCKED OUT. I SAW SYSTEM DISABLED WITH CODE 98915085

PLEASE HELP ME.

5 REPLIES 5
HP Recommended

You can follow these steps:

1. Restart Your PC
2. Press F8
3. Run PC in Safe Mode
4. Enter Administrator Account (There Need No Password)
5. Go to Control Panel
6. Then go to User Accounts
7. Delete Password
9. Restart PC Again

 

Or kindly check out these constructions.

https://support.microsoft.com/en-us/help/4490115/windows-change-or-reset-your-password

https://www.minitool.com/news/change-remove-password-windows-10-009.html

HP Recommended

I tried all but nothing worked. I pressed F8 and nothing came out.

HP Recommended

Press and hold the “F8” key while your computer restarts, just before the Windows logo displays on the screen.

HP Recommended

I have solved the problem by removing the CMOS battery in the hard drive. I started the computer after that, it worked perfectly,then I replaced the  battery. I am fine now.

HP Recommended

Good to hear that. Thank you for your update. 

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