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- HP Community
- Notebooks
- Notebook Boot and Lockup
- I am having a hard disk problem

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1 REPLY 1
05-26-2024 09:29 AM
Is your notebook still in warranty?
If yes, contact HP for warranty service.
If not, I suggest that you follow the advice given in the error message screen.
Copy your data to an external device before the old one crashes.
Replace the hard disk with a new one and proceed to install Windows on it.
The specifications for the original storage device is PCIe® Gen 4.0 x4 NVMe™ TLC M.2 Solid-State Drive.
You can install a new PCIe® Gen 4.0 x4 NVMe™ TLC M.2 Solid-State Drive that is up to 4TB in capacity.
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