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‎08-19-2020 08:57 PM

HP Recommended
Product: Elitebook 6930p
Operating System: Microsoft Windows 10 (64-bit)

I was editing last night and I  turned off the laptop normally.The next day it seems to turn on but no display tried several things but nothing worked. Need help pls

3 REPLIES 3

‎08-19-2020 09:59 PM

HP Recommended

If the screen is blank, then it could be an issue with the video cable.

 

Try replacing the video cable or using a different video cable if you have multiple connections options like DVI, HDMI, etc. If using VGA works, then it could mean there is an issue with your HDMI or DVI cable.

 

If the monitor is still blank after the cable replacement, either the video card or motherboard in the laptop is probably defective.

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‎08-19-2020 10:15 PM

HP Recommended

Thanks.But should I change the motherboard or the laptop itself

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‎08-20-2020 01:03 AM

HP Recommended

If one of them caused the problem, I think yes, or to estimate if it's worth the replacement. 

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