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You are welcome, @cinque8.

 


@cinque8 wrote:

Thank you again for the information Old Geekster !

 

Any idea why the battery check canceled?  I am not certain about this one.  I would let the computer rest overnight and try to run the test again when battery is cool.  This may be part of the problem.  Also, try running the test from HP Support Assistant.

 

Thank you


 



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