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HP Laptop 15-dy5885wm I bought this computer and then turned it on and then found it is locked…

1 REPLY 1
HP Recommended

Just contact seller or store from where you brought this laptop and return it. Ask for proper replacement. Replacement windows is usually 7-14days. If you brought online, then open that site or app then go to my orders and open return window. For more info or in case you have any problem opening return window, then contact that shopping site/app customer care from their by going to contact option/Get help or similar. They will help. (Talk to real person not, bot) 

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