I can see boot because password

[ventilator]

Hello, i have problem with getting into bios, its locked. 

I bought a new 4gb of rams and new ssd, so can someone please tell me what password is so i can check if rams are valid. 

Thanks

[REO51ST · Accepted solution]

Welcome to the HP Support Community @ventilator

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

REO