• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 530 Notebook PC
Microsoft Windows 10 (64-bit)

I have a HP 530 Notebook PC, It had Windows vista and I tried to install Windows 10 via bootable USB, I used the software Rufus which has been useful to install Windows in other PCs without problems. In this case, when I plugged the bootable USB with Windows 10 May 1903 Update 32/64bits, select the USB to boot, and It shows only the black screen with the Windows logo and nothing more happens. I tried installing Ubuntu 18.04 and newer versions and 0 problems. Also I tried the Media creation tool and it's the same problem.

2 REPLIES 2
HP Recommended

Hi:

 

If your notebook has a DVD drive, I suggest you download the W10 ISO file using the media creation tool, and see if that will work instead.

 

I have zipped up and attached the Microsoft utility below, that will transfer the ISO file to a DVD so that it is bootable, or you can use your DVD burning program's burn ISO file option to do this.

 

I had the same thing happen to me on my HP 6910p notebook when booting from a USB flash drive.

 

Using the W10 ISO file burned to a DVD it worked just fine.

HP Recommended

The DVD Drive doesn't work well, that's why I did not mention it. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.