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- I cant get in my hp probook 6570b bios setup because it has ...

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09-26-2018 10:20 AM
I want to get in my hp probook 6570b bios setup.but it has an adminstrator password.my serial number is 5cb248029b.can you please help me.
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Accepted Solutions
09-26-2018 10:26 AM
Hi,
For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, if you do intend to go the HP route, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-26-2018 10:26 AM
Hi,
For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, if you do intend to go the HP route, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP