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Locked

‎01-24-2019 03:16 AM - edited ‎01-24-2019 05:40 AM

HP Recommended
Product: HP ProBook 6360b Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I am currently helping my uncle installing a fresh Windows 10 on his Probook 6360b. I formated the HDD and cleaned everything, and made a bootable USB stick with Windows 10 installation files on it, so i could install Windows by choosing boot through that stick. So when i start up that laptop and i go through the menu to choose the boot type, i cannot go further due its locked with a BIOS password. I do not know the password, and my uncle has no clue about that password. I have tried the CMOS battery removal for reset, but nothing have helped so far...

Some info about his laptop down below.

 

Serial number: 2CE1XXXXXX

BIOS Revision: 68SCE Ver.F.03

Video BIOS Revision: INTEL 2089

2 REPLIES 2

‎01-24-2019 05:14 AM - edited ‎01-24-2019 05:15 AM

HP Recommended

Hi

Please remove/delete the serial number.

 

If you get any error code please post it.

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‎01-24-2019 05:41 AM

HP Recommended

No error codes is showing up when goin through the menues

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