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‎10-08-2019 03:35 AM

HP Recommended
Product: HP elitebook 840G3
Operating System: Microsoft Windows 10 (64-bit)

I forgot my BIOS Administration Password and I can't close this option.  I cannot use my laptop.  How can I do?

Please Help me 67A0F4AE-AE92-4C50-9BB5-5EF9B4B8F72F.jpeg

elitebook 840G3

1 REPLY 1

‎10-08-2019 07:50 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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