• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-28-2024 10:41 AM - edited ‎05-28-2024 10:42 AM

HP Recommended
Product: HP EliteBook 840 G2 Notebook PC (ENERGY STAR)

This is an off and on question.  https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/BIOS-Admin-password/td-p/5956777.  Looked around and the old dropboxes with fixes are out of date.  System is old but still suitable for my needs.  System boots but the original HDD was toast so no option from the UEFI.  Just looking for a SMC.bin file to allow access.  Don't really want to pull the chip and read the hex code.  I don't care about preservation as I can reflash the whole system if necessary as it is getting a new drive and OS.  Any nice HP programmers care to dig this out of their file directories for me?  I get not wanting this all over the site so feel free to message me through my account email if necessary.

1 REPLY 1

‎05-28-2024 12:24 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.