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‎09-26-2018 04:00 AM

HP Recommended

@ramirezrobert13

 

My first thought would be that the prefix to your halt code is actually 'i' - if that's correct:

 

Enter  11834641

 

Regards,

 

DP-K

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Windows Insider MVP

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‎09-26-2018 04:35 AM

HP Recommended

OMG it finally worked.. ok thanks allot man.  Can you help me with the next step it says " boot device not found" "please install an operating system on your hard disk" " hard disk (3fo)" "F2 system diagnostics " 

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‎09-26-2018 05:01 AM

HP Recommended

Hi,

 

You're welcome :generic:

 

If the OS was Windows 10, you can try performing a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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