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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP Notebook
Microsoft Windows 11

I just tried to boot my notebook  yesterday when it said:

                                             Boot device not found

Please install an OS on your hard disk.

Hard disk - (3F0)

f2  - System diagnostics

 For more info pleases visit the website or scan the QR

 

When i tried to system diagnosis on on Hard drive it said "No hard drive installed. Please check that the power and data cable are connected properly" 

But i have a SSD installed and y tried to switch the  SSD with a spare and it s the same error but the other SSD works perfect

Please help

1 REPLY 1
HP Recommended

@Sehigide, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding 3FO issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If you encounter the hard disk error 3F0, it usually means that the BIOS is unable to detect your hard drive or SSD. Here are the steps to resolve this issue:

1. Restore BIOS Default Settings

To restore the BIOS default setting, open the BIOS Setup screen:

  1. Turn off the computer and wait five seconds.
  2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
  4. Press f10 to Save and Exit.
  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

2. Perform Hard Drive Symptom Test in HP PC Hardware Diagnostics UEFI

When Windows won't start, use the following instructions to open the Symptom Tests menu, and then run the hard drive test:

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press esc repeatedly, about once every second. When the menu is displayed, press the f2 key.
  3. On the main menu, click Symptom Tests.
  4. Select Hard disk/SSD drive issue, and then press enter.
  5. If the computer has more than one hard drive, select the drive to test. To test all the hard drives, select Test All Hard Drives 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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