I have an hp pavilion notebook that doesn’t switch one anymore. The power button’s light goes on/off

[Irene2910]

My notebook is hp pavilion x360 model: 14-dw0007nl

ProdID: 2R347EA

Serial number: Removed

The pc doesn’t turn on and I tried holding the power button for 15s but all it does is going on and off 

The computer seems charging fine because the charging light is on 

What can I do? 

[Max3Aj]

@Irene2910, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP Pavilion x360 14-dw0007nl is not turning on, even though the power button light blinks and the charging light is on. Let's walk through some steps to help resolve this issue.

Perform a Hard Reset (Forced Reset)

This helps clear any residual electrical charge and resets hardware connections.

1. Turn off the notebook (if it's on).
2. Disconnect the AC adapter and all external devices (USB drives, printers, etc.).
3. Press and hold the power button for 15–20 seconds.
4. Reconnect only the AC adapter (no peripherals).
5. Press the power button to try turning it on.

Check for LED Blink or Beep Codes

If the power button or other LEDs blink in a pattern (e.g., 2 long, 3 short), it could indicate a hardware issue.

• Count the number of blinks or beeps.
• Refer to this guide to interpret them: HP Notebook PCs - Computer beeps or a light blinks during startup | HP® Support

Try a BIOS Recovery

If the BIOS is corrupted, the system may not boot. You can attempt a BIOS recovery:

1. Turn off the notebook.
2. Press and hold Windows + B keys, then press and hold the Power button for 2–3 seconds.
3. Release the power button but continue holding Windows + B for another 10 seconds.
4. If successful, the BIOS recovery screen should appear.

If none of the above steps work, the issue may be hardware-related (e.g., motherboard, RAM, or power circuit). In that case, please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: Ricerca centro assistenza HP® - Italia | Supporto HP®
(Select the country from the dropdown menu and enter the city name or pincode) 

You may refer to this document - HP PCs - Computer does not turn on, start, or boot | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support