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jampat3124
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Message 1 of 2
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I have an hp stream 11 y020wm The power on password was lost

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hp stream 11 - y020wmset by my girlfriend now she cant remember i
Microsoft Windows 10 (64-bit)

power on password was set by my girlfriend now she cant remember it  my system disabled password hash is 54669763. Someone help!!!

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WAWood
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@jampat3124 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

We are not permitted to assist in resetting passwords due to HP Policy.
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For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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