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- I have been hacked and my computer is locked

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08-07-2017 11:25 AM
Product: Hp Pavilion
Hello an indian fellow called me and told me my computer has a virus he showed me the virus and then locked my computer and demanded he have 200$ to fix it. i have family photos on that laptop please can someone help me the screen says start up password
1 REPLY 1
08-07-2017 05:05 PM
Sorry to hear that you got scamed with the SYSKEY lock.
Look here.
REO
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