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‎02-18-2023 12:44 PM

HP Recommended
Product: HP Stream - 14-cb174wm

Hi, I am setting up my new laptop.  I get to the part where it says I already have Microsoft 365 so lets set it up.  I click on got it and it goes to a blue screen and just stays there forever.  

1 REPLY 1

‎02-26-2023 07:46 PM

HP Recommended

Hi @H_Bartsch1 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing Blue Screen issues with HP laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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