I keep getting a pop up. This page is not responding. 2 options WAIT or Exit.

[scuba8]

I keep getting a pop up. This page is not responding. 2 options WAIT or Exit. Is it my laptop or internet connection?

[A_Gayathri]

Hi @scuba8 ,

Welcome to the HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with HP Notebook - 15-Dw0083wm getting a pop-up. This page is not responding. Not to worry I will help you to get a resolution to resolve the issue.

May I know

1. Since when are you facing this issue

2. Have you made any changes on your printer post that this issue raised and have you observed any light blinking on the display or error message 

The "This page is not responding" pop-up typically indicates an issue with the application or webpage you are using, rather than being a problem with your laptop or internet connection directly. It's a message from your web browser, indicating that the webpage or application is not responding as expected.

Here are a few steps you can take to troubleshoot and determine the cause of the issue:

Check Your Internet Connection:

• Ensure that your internet connection is stable. Try accessing other websites or online services to see if the issue persists.

Reload the Page:

• Click on the refresh button in your web browser to reload the page. This may resolve the issue if it was a temporary glitch.

Close Unnecessary Tabs and Applications:

• Too many open tabs or running applications can sometimes overload your system. Close unnecessary tabs and applications to free up system resources.

Clear Browser Cache and Cookies:

• Cached data or cookies in your browser can sometimes cause issues. Try clearing your browser's cache and cookies and then reloading the page.

Try Another Browser:

• If the issue persists, try accessing the same webpage using a different web browser. This can help determine if the problem is specific to one browser.

Update Your Browser:

• Make sure your web browser is up to date. Outdated browsers may have compatibility issues with certain websites.

Check for Malware:

• Run a malware scan on your laptop to ensure that there are no malicious programs causing the issue.

Disable Browser Extensions:

• Some browser extensions can interfere with the proper functioning of web pages. Try disabling browser extensions one by one to see if any of them are causing the problem.

Update Your Operating System:

• Ensure that your operating system is up to date with the latest updates and patches.

I hope this helps. 

Take care and have a good day.

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