I'm stuck on TPM blue screen

[Dee2707]

I have a really old laptop hp tpn C126 and I was fa tory reseting it and I accidentally turned it off and it was almost done. But when I turn it bk on, I'm stuck on the blue screen for TPM and I tired pressing f1 or f2 but it's not doing anything 

[Garp_senchau]

@Dee2707,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Power off the laptop completely:

• Hold the power button down for about 10-15 seconds to shut it down completely.

Disconnect any external devices:

• Unplug any USB drives, printers, or other external devices from the laptop.

Reset the TPM:

• When the laptop is off, turn it on and immediately start pressing the Esc key repeatedly (or F10) to enter the BIOS setup.
• Look for a Security tab or a TPM option.
• If there's an option to reset or disable TPM (Trusted Platform Module), select it and save changes.

Exit and restart:

• After making the changes, save and exit the BIOS. Your laptop should restart.

Try booting normally:

• Once the laptop restarts, check if it bypasses the TPM error and boots up correctly.

If TPM issue persists:

• If you can still access the BIOS, you can try setting it back to default settings and restart the laptop.

Attempt a system recovery:

• If it’s still stuck, you might want to try a system recovery or boot from a recovery USB (if you have one) to complete the reset.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,