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‎12-22-2018 01:18 PM - last edited on ‎12-22-2018 01:36 PM by Retired

HP Recommended
Product: Probook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

probook 450 G2

UUID:7F8C5A6O95EFE41193114088740000FF
system product ID:2248
system board ct PEMWPI31V9ACAA
current BIOS Version: M74 Ver. 01.14
current Bios release date 06/23/2015
sku #: L8E08UT#ABA
intel 9R0 VBIOS (2180)

 

need and Smc.bin or unlock key

thank you in advance

 

1 REPLY 1

‎12-22-2018 01:37 PM

HP Recommended

Welcome to the HP Support Community @huskerdu88

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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