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Ayşenur
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Message 1 of 2
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I start the computer. I am on the password screen but I cannot enter the password or any entry

HP Recommended
3168NGW MODEL
Microsoft Windows 10 (64-bit)

I cannot enter my password. It is locked. I cannot do any entry eith mouse or keyboard. I cannot do ctrl+shift+ esc. What can I do?

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
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HP Recommended

@Ayşenur 

We need a valid HP model number, the one you entered is for a wireless chip, not for a PC.



I am a volunteer and I do not work for, nor represent, HP
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