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‎04-07-2022 07:24 AM - last edited on ‎04-11-2022 12:14 PM by Retired

HP Recommended
Product: HP ENVY x360 - 15m-dr0012dx
Operating System: Microsoft Windows 11

I was hacked. They installed Bitlocker on my computer and the code I got does not work.,. Microsoft recommended for HP to do a BIOS rollback, and to disable Bitlocker configured on the Laptop out from the factory.

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1 person had the same question
1 REPLY 1

‎04-07-2022 07:38 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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