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‎07-02-2024 03:16 PM

HP Recommended
Product: HP ProBook x360 11 G5 EE Notebook PC (7CB77AV)
Operating System: Microsoft Windows 11

I was using my laptop and suddenly the screen started to distort and after that the screen got colored spots and the mouse didn't react or anything except what I did was turn it off and on and it turned on like fine but a while ago the thing happened to me same but I don't know what problem it will be because I just turn it off and turn it on and it's like new, I think maybe it's some software problem or something like that

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1 REPLY 1

‎07-02-2024 05:51 PM

HP Recommended

@Erick1_ 

 

Most likely due to heat, please let it to cool down and try again

 

Regards.

BH
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