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‎11-13-2021 08:50 PM - edited ‎11-13-2021 09:05 PM

HP Recommended
Product: HP Laptop 15-dy1xxx
Operating System: Microsoft Windows 10 (64-bit)

I need help fixing my HP Laptop 15-dy1xxx Windows 10. After installing a HP BIOS UPDATE from One Update Driver (or something like that), my laptop is unable to start up. First, it goes to "Preparing Automatic Repair" then "Please wait as we install a system update" leading me to the HP BIOS Update then once it's done updating it loads to start up the computer so I can type in my password to access my laptop, but instead of that, it shows the blue screen error (but its black screen showing the error since I recently update my Windows 10 to a Windows 11) and the stop code is INACCESSIBLE BOOT DEVICE then the process loops. "Preparing Automatic Repair" to "Please wait as we install a system update" then to the HP BIOS Update then when it's done, it loads to show me the error screen which the stop code is INACCESSIBLE BOOT DEVICE. It restart automatically and the presses repeats, forming a never ending loop. I have tried talking to the Virtual Agent, but nothing seems to work. And I also have a non-replaceable battery.

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