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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Im looking for my admin password to access my HP Envy laptop...

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06-07-2025 09:21 AM
@FallenFaerie, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
I'm very sorry for your loss. I’ll do my best to help you regain access to your laptop with care and clarity.
Here is your best option to recover password on your HP Envy laptop:
If the Admin Account Is Linked to a Microsoft Account
Most modern Windows laptops use a Microsoft account for login. If your HP Envy uses this:
Go to another device and visit: Recover your account
Enter the email used to sign in to the laptop.
Follow the prompts to reset the password.
Once reset, use the new password to log in to the laptop.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee