Inaccessible Boot drive

[cmtede3122]

How do I resolve this

[Kuroi_Kenshi]

Hi @cmtede3122,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Access HP Drivers and Support:

• Navigate to the HP Drivers and Support website.
• Enter the serial number or product name.
• Click "Submit."

Download and Install BIOS Update:

• Navigate to "Software, Drivers, and Firmware."
• Select your Operating System and version, then click "Submit."
• Expand "All Drivers."
• Select "BIOS System Firmware."
• Choose the appropriate or latest version.
• Click the "Download" button.
• Follow the onscreen instructions to download and install the driver.

By following these steps, you can update the BIOS driver which might resolve the "Inaccessible Boot Drive" error.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[cmtede3122]

This answer would help if I could get into the laptop no boot drive I need steps the functions keys and steps instructions please

[Kuroi_Kenshi]

Hi @cmtede3122,

Thanks for the follow-up! I totally get how frustrating it is when you can't even get into the system. No worries, I’m here to guide you through step-by-step recovery methods you can try right away

Use Startup Repair via Recovery Environment

Turn off the laptop completely.

Turn it back on and immediately keep pressing F11 repeatedly to enter HP Recovery Environment.

On the screen that appears:

Click Troubleshoot

Then select Advanced Options

Now click Startup Repair

Let it scan and attempt to fix any boot-related issues automatically.

Boot into Safe Mode

Turn off the laptop.

Power it on and press F8 repeatedly during startup (if F8 doesn't work, try Shift + F8, or go through F11 > Advanced Options > Startup Settings > Restart).

Once you're in Startup Settings, press the number for Safe Mode with Networking.

If you’re able to boot in, update drivers or uninstall recent updates.

Uninstall Recent Updates (Windows Update might have caused this)

Boot using F11 > Troubleshoot > Advanced Options

Select Uninstall Updates

Choose Uninstall Latest Quality Update first

If that doesn't help, try uninstalling Latest Feature Update

Command Prompt Fix via Boot Menu

Go to F11 > Advanced Options > Command Prompt

In the Command Prompt, type these one by one and press Enter after each:

bootrec /fixmbr 
bootrec /fixboot 
bootrec /scanos 
bootrec /rebuildbcd

Then restart your laptop.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[charly3122]

I still cannot start it in safe mode.  I did reinstall Windows11 by instructions I have the thumb drive, but cannot into commands.  Don't know if I did something wrong that I never get to safe mode. Please help I am ready to give up but I really like the laptop.  Now the error  message I get is Driver PNP watchdog error

[cmtede3122]

Nothing seems to restart the laptop if you look at the history you will see this isn't the first time.  Microsoft update was what caused this both times.  I have the thumb drive but no way to get into commands, it would help if I could do like I did last time but with no way to get into safe mode that is a problem.  BSOD error help please

[Kuroi_Kenshi]

Hi @cmtede3122,

Welcome to the HP Support Community! 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

[cmtede3122]

I don't have access to private chat