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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Incorrect admin pw too many times. 'System Disabled' A [20B0...

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07-31-2024 12:25 PM
Hello, have you ever been a hero and gone in to BIOS and set an administrator password and not written it down even temporarily "knowing" that you're "good enough" to memorise it after just creating it?
That's what I did, and I was wrong. Now I've been hit with a "System Disabled" & an
"A [20B0A010]" underneath it on a blue background in white writing.
I'm not certain whether the 0's (zero's) are capital O's either, I've assumed they are all zero's.
I really hope I don't have to open it up and play with jumpers etc. I don't know if it's still under warranty. I'd rather do it myself.
Can anyone advise?
08-02-2024 01:19 PM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
Stay safe.