• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-15-2019 12:59 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought a used HP ProBook on eBay that's in like new condition. I plan to run Linux on it and I installed it without a hitch via my external Blu ray drive. I decided to put Windows 10 back on, but when I hit “Press Any to Continue” it just hangs and does nothing. I reset the BIOS to the factory defaults, but that did not fix anything, so I'm wondering if there's something in the BIOS I missed that be causing this? Thanks for any help.

3 REPLIES 3

‎07-15-2019 07:31 AM

HP Recommended

Hi:

 

If you are installing W10 from a DVD, you have to go into the BIOS, enable legacy mode and disable secure boot.

 

This info page may be of help...

 

https://www.support.hp.com/us-en/document/c03736054/

Was this reply helpful? Yes No

‎07-17-2019 12:22 AM

HP Recommended

Thanks Paul.  I appreciate the help.  It's been a while since I've done this, but I figured Windows 10 would have the necessary drivers to use UEFI?  I'm curious if you wanted to use UEFI, how could you, but need to use a disc to install Windows?  Thanks again.

Was this reply helpful? Yes No

‎07-17-2019 07:08 AM

HP Recommended

You're very welcome.

 

You cannot use a DVD to install W10 in UEFI mode.

 

You have to leave the BIOS settings on Legacy boot disabled, secure boot enabled.

 

Then you have to make a W10 UEFI  USB installer.

 

Watch this video.

 

https://www.youtube.com/watch?v=UeEWnXmgyO4

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.