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HP Recommended
HP Pavilion Notebook 15-au103nv
Microsoft Windows 10 (64-bit)

I have been trying to install ubuntu on my laptop using a bootable usb drive but my computer keeps showing me this message: (ubuntu 18.04 LTS)Screenshot_20200417-122656_Video Player.jpg

4 REPLIES 4
HP Recommended

Hi

Can't see the screenshot, in the meantime...

 

Some guides....
https://ubuntu.com/tutorials/tutorial-install-ubuntu-desktop#1-overview
https://itsfoss.com/install-ubuntu/
https://www.cnet.com/how-to/how-to-install-linux/
https://www.wikihow.com/Install-Ubuntu-Linux

 

~~~~~~~~~

 

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.

 

 

HP Recommended

Thank you for the links, they were really helpful. The message that appeared (which was being pasted in a loop )was:

pcieport 0000:00:1d.3 AER: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)

device [8086:9d1b] error status/mask=00000001/00002000

[ 0] RxErr

HP Recommended

Hi

Don't have a clue.

Is there a reason for the LTS version, rather than 19.10?

 

Ironically enough, ubuntu is based on Debian, and a LIVE version of debian is the best repair OS I Know.

It fixed a problem with OpenSuSE, so maybe....

 

HP Recommended

It's okay. Maybe I will try another distribution of linux to see if it works. Thanks for the help you provided. 

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