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HP Recommended
HP Pavilion Laptop PC 15-eg0073cl

No boot

1 REPLY 1
HP Recommended

Hi @Timdows 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

If your HP Pavilion Laptop PC 15-eg0073cl is experiencing a "no boot" issue, here are some steps you can try to resolve it:

 

Perform a Hard Reset:

  • Turn off the laptop and disconnect all external devices (USB drives, peripherals, etc.).
  • Unplug the power adapter and remove the battery (if removable).
  • Press and hold the power button for 15 seconds to discharge any residual power.
  • Reconnect the battery and power adapter, then try turning the laptop on.

 

Check for Error Messages:

  • If the laptop powers on but doesn't boot, look for any error messages or codes on the screen. These can provide clues about the issue.

 

Access BIOS Settings:

  • Restart the laptop and press the Esc or F10 key repeatedly to enter the BIOS menu.
  • Check if the hard drive is detected under the storage or boot options. If not, the hard drive may need to be reseated or replaced.

 

Run Hardware Diagnostics:

  • HP laptops often have a built-in diagnostic tool. Press F2 during startup to access the HP PC Hardware Diagnostics.
  • Run a full system test to check for hardware issues.

 

Reset BIOS to Default:

  • In the BIOS menu, look for an option to reset settings to default. Save changes and exit.

 

Create a Bootable USB Drive:

  • If the laptop still doesn't boot, create a bootable USB drive with Windows installation media using another computer.
  • Insert the USB drive into your laptop, restart, and press F9 to access the boot menu. Select the USB drive to boot from it.

 

Check for Overheating or Power Issues:

  • Ensure the laptop's vents are not blocked and the fan is functioning properly. Overheating can cause boot issues.
  • Test the power adapter and battery to ensure they are working correctly.

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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