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Unbandek
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Internal battery error 601

Pavelion
Microsoft Windows 10 (64-bit)

Hello

         Dear sir When I boot my Hp pavilion laptop  I  get a message saying change internal battery 601. Kindly guide me

My mail address is [edit]

 

 

Regards

Unmesh Bandekar

PUNE INDIA

 

 

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HP Support Agent
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Internal battery error 601

Hi @Unbandek

 

Welcome to the HP Support Community. 

 

If Primary (internal) Battery (601) appears in the alert message, it means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. The number “601” denotes the associated error code that is recorded in the system log.

 

In order to try and resolve this issue, I'd suggest you perform a battery test and calibrate the battery. 

 

Follow these steps to perform a battery test - 

 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the battery test. 

 

You may also refer to this document -  HP Notebook PCs - Testing and Calibrating the Battery (Windows)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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