• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-15-2024 09:48 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I recall BITLOCKER  on my laptop, HP Envy x360 and deleted it as I thought it was a trial software. Then when installing new BIOS, it was making reference to a BITLOCKER code.

How can I get this app/program back if it needs to be there?

 

Thanking you in advance,

 

Category:
1 REPLY 1

‎01-15-2024 10:50 AM

HP Recommended

OK,

We were able to get back in and can get to desktop, however, when exiting and rebooting see attached photo for message:

At end of BIOSAt end of BIOS

Again, refers to BitLocker code in the YES option or do you select NO, when doing so, get message stating this laptop IS NOT WIN 11 compatible.

Any advice/Suggestions on how to FIX?

Sincerely,

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.