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- Re: Is there a place to look up the failure id codes from th...
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12-04-2019 09:39 AM
Is there a place to look up the failure id codes from the system fast test and the extensive test ?
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Accepted Solutions
12-04-2019 09:42 AM
Hi:
Yes, but it won't tell you any more than you already know.
https://hpcsgen.hpcloud.hp.com/eas-portal/
If it is a hard drive failure code, you will need to replace the hard drive.
12-04-2019 09:42 AM
Hi:
Yes, but it won't tell you any more than you already know.
https://hpcsgen.hpcloud.hp.com/eas-portal/
If it is a hard drive failure code, you will need to replace the hard drive.
12-04-2019 09:49 AM
You're very welcome.
If it tells you what dimm ID is bad, then you can replace it.
If it says 'no dimm id,' and your notebook has two memory modules, then you will have to remove one, and test to see if you get the failure code. If so, remove that chip and replace it with the first one you removed.
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