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- HP Community
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- Notebook Boot and Lockup
- Issue In Installing Ubuntu (TPM Error)

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06-04-2019 08:47 AM
Hi,
Am Installing Ubuntu 16.4 Desktop version on my Elite book 840 G2 laptop,its not installing in the laptop am facing error on the startup window
Tpm error
06-04-2019 10:33 AM
I'm sorry, but we here are not equipped to provide detailed Linux support.
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.
The primary "challenge" to using Linux on any HP PC is the availability of Linux drivers. Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.
Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using -- in this case, the Ubuntu Forums: http://ubuntuforums.org/
Folks on Linux support forums have experience using a variety of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.
Good Luck
I am a volunteer and I do not work for, nor represent, HP