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Locked

‎05-17-2022 04:12 AM

HP Recommended
Product: hp probook 650 g8
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

 

Drivelock gives me some troubles on our new Notebooks.

It only accepts the user password and not the master password to unlock the hard drive.

There is a way to change that, but that disables the user password until the device is rebooted (can´t go into detail because hp will remove this case if I do).

Updating the BIOS hasn´t solved the problem.

A Samsung SSD 860 EVO M.2 with 500 GB is in use.

 

Pls send help

 

With kind regards

 

Grachtenpond

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