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Price36545
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Message 1 of 2
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Issue with hard drive when booting

HP Recommended
Pavillion 15
Microsoft Windows 10 (64-bit)

My laptop when it boots up it won't get pass the hp logo. When I ran a test it said hard drive failure. Game me a 24 digit code. How can I fix this issue 

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TheOldMan
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Message 2 of 2
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HP Recommended

The diagnostic test is indicating the drive has failed and needs to be replaced.

That will also mean that Windows needs to be reinstalled.


I'm not an HP employee.
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