Issues with turning laptop on again

Emily251 · ‎09-26-2019

Hello all,

2 years ago I bought an HP laptop: 15-bs592nd. I have never had any errors or so, except for in the beginning: a Windows update caused my laptop to freeze while starting. That problem was solved eventually.

Now, my laptop has started randomly turning off every now and then, and when it does, it cannot be turned on again in the normal way. Yesterday, when it happened for the first time, I tried a hard reset, but that didn’t work. A few hours later when I took it out of my bag and tried again, it magically restarted. Today it happened again, now the hard reset dit work.

I have not had any error messages or so. What is wrong with my laptop?

Kind regards,

Emily251

Lil_Boy_Blue · ‎09-26-2019

Hi

What is wrong with my laptop?

Dunno.

Fast Start Up should be DISABLED

DO NOT have Fast Start Up ticked/checked at all.

Double check the other settings, and set to suit yourself.

If in doubt please ask.

Little Boy Blue, come blow your horn.

Lil_Boy_Blue