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‎05-01-2020 05:23 PM

HP Recommended
Product: Hp stream
Operating System: Microsoft Windows 10 (32-bit)

 it is saying that my pin is no longer available do to change it to the security settings on this device to set up pin go to settings but it won't let me log into the laptop to do that

1 person had the same question
1 REPLY 1

‎05-09-2020 04:54 AM

HP Recommended

Hi @Jenniferlynn198

Welcome to the HP Support Community. I'd be happy to assist you.

  • To assist you better, could you kindly attach the picture of the error in your next post?
  • It seems like the computer requires the BIOS PIN.
  • Did you make any changes to the security settings on the computer?
  • Have you used this PIN before to log in to the computer?

Keep me posted.

KUMAR0307
I am an HP Employee

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