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1 REPLY 1
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Hi @Raj1522,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with a blue screen. I'd like to help!

 

When was the last time it worked normally?
Have you done any changes to the OS or installed any software or application?

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.