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HP Recommended

I'm having a problem with this BIOS update too (AMD BIOS F.27). When i try to update it, I get a message that the installer failed to extract the archive.

 

I suggest we just wait to see if HP can solve the problem by uploading a new installation file.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Apologies for the very late reply and thanks also for the PM's you sent.

 

HP itself resolved the problem by withdrawing the BIOS update softpaq and replaced it (on 26 December 2022) with an update which did work. I have now installed the latest BIOS (F.27) for my notebook.

 

Thanks again for your assistance.

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3 REPLIES 3
HP Recommended

Hi @Robbie,

 

Welcome to the HP Support Community

 

I understand you are facing a BIOS Related n issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Apologies for the very late reply and thanks also for the PM's you sent.

 

HP itself resolved the problem by withdrawing the BIOS update softpaq and replaced it (on 26 December 2022) with an update which did work. I have now installed the latest BIOS (F.27) for my notebook.

 

Thanks again for your assistance.

HP Recommended

@Robbie,

 

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day ahead!


ANAND_ANDY
I am an HP Employee

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