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Locked

‎07-25-2024 12:52 PM

HP Recommended

My HP elitebook 840 g4 core i5 7th Gen laptop locked me out. It's saying I should wait alreast 2 hours before trying my pin again, I did that but it's still saying that. It's been locked all day and I want to know what is going on

Category:
1 REPLY 1

‎07-25-2024 04:01 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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