Keep seeing boot device not found

[Minnie6]

I keep seeing boot device not found. Idk what's going on and been trying to figure this out all day and still nothing. If anyone has a suggestion but please let me know

[Lil_Boy_Blue]

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

You may have a FAILED/FAILING hard disk drive.

If so make BACKUPS and Recovery Media if you do not currently have them.

If in doubt please ask.

[Minnie6]

No of that helped. Is there away I can take off the bottom of it to see if anything came lose on the inside?

[Lil_Boy_Blue]

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Results for " Product: HP stream 14-ax0xx" (495)

Please do not post Serial Numbers.

[Minnie6]

It's an HP stream 14-ax0xx" with windows 10. I couldnt do that function on my laptop

[Lil_Boy_Blue]

Hi

No label or receipt or original paperwork then.

https://support.hp.com/us-en/product/hp-stream-14-ax000-laptop-pc/12499221/manuals

HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering fro...	0.22MB
HP Stream Laptop PC 14 * Model numbers: 14-ax0XX - Maintenance and Service Guide	2.89MB

Page 23 of the Service Guide.