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- Notebook Boot and Lockup
- Keyboard & power light is lit but screen is dead and pressin...

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04-23-2024 03:50 AM
Keyboard & power light is lit but screen is dead and pressing F10 repeatedly on startup doesn’t work. I have tried also pressing esc repeatedly on startup but that also doesn’t work. The lappy is also reving hard. I can’t boot up from an external drive also because the screen does not turn on
04-24-2024 02:42 PM
Here's a video from HP Support about troubleshooting a laptop that does not power on or hold a charge:
https://www.youtube.com/watch?v=MgDy0h9a7Jg
Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:
https://www.youtube.com/watch?v=sj6kYmT7GLs
I am a volunteer and I do not work for, nor represent, HP
04-26-2024 10:05 AM
For HP laptops, this thread describes the different beep and blink codes:
https://support.hp.com/th-en/document/ish_1997719-1528356-16
I am a volunteer and I do not work for, nor represent, HP