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HP Recommended
Microsoft Windows 8.1 (64-bit)

I have a Pavilion G6-2312AX, bought in 2012 in the US. On 26th April 2022, I was installing an app while watching youtube. I checked on the installation. The video on youtube was buffering so i closed and reopened it. Suddenly all keys except the function keys stopped working. I tried restarting the laptop but to no avail. This was all very sudden, and urgent. PLEASE HELP.

 

Specs

6GB 4+2 DDR3 Hynix RAM 1600MHz

AMD A8-4500M 

Radeon HD 7640G

Windows 8 Pro 64-Bit (not 8.1, just 😎

Non-touch

 

 

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