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My keyboard is locked and i am unable to type. I can only sign in with the on screen keyboard. Can you help me?
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
I swear that this has worked before, but this time when my computer rebooted, my onscreen keyboard popped up as soon as I tried to type! Help!!
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