Thank you for posting on the HP Support Community.
While you respond to that, let's try these steps:
Firstly, run Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8 (if the computer doesn't start up/power on you can skip the next step)
Next step, BIOS default:
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE I am an HP Employee
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